Redacted suspicious matter report example for a property file
A suspicious matter report example for a property file is a redacted training shape. It shows the kind of fields a report has, and it is not a report you lodge, and it is not a document you show the client.
Quick answer
Use a redacted example to teach a suburban agency what a report is about: the designated service, the customer type, and why an ordinary explanation was not available. Strip names and addresses. Do not paste the example into AUSTRAC Online, and do not workshop the wording with the customer. Lodgement is a separate step from training.
People search “suspicious matter report example” when a suburban agency wants a sample it can copy onto a listing file. Checked against AUSTRAC's real estate suspicious-activity indicators on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. What Tranche 2 firms report, in principle, is the suspicious matter report page. What you must not tell the client is tipping off. The sector map is /tranche-2.
What a redacted example is for
A suspicious matter report example is useful in a training folder and dangerous on a listing file. The useful version is redacted: customer type rather than a name, suburb rather than an address, and a category of concern rather than a finished narrative. Staff learn the shape. They do not learn a paragraph to reuse.
The agency does not show that page to the vendor or the buyer. Discussing a possible report with the customer is a tipping-off problem. The tipping-off page states the limit. This page does not offer a clever way around it.
- Train on categories. Funds path unexplained, a party who will not be identified, a third person with no clear role. Categories are not a script.
- Remove the people. A training copy has no client name, no address, and no identifying detail.
- Keep it out of the deal. The example is not an annexure to the listing authority and not an email to the client.
- Do not lodge the example. AUSTRAC Online is the report. A Word file in the training folder is not.
The shape, with nothing you can file
A principal can show four headings in a staff session. Each heading is a label, not model wording. If the session starts drafting sentences that could be pasted into a report, it has left training and started a lodgement the compliance officer should control.
Headings for a redacted property-file example. This table does not reproduce AUSTRAC's suspicious matter guidance or any real report.
| Heading | Training content | Not allowed in the example |
|---|---|---|
| Service | The type of property service | The listing address |
| Customer | A type, such as an individual or a company | The customer's name |
| Concern | A category the program already uses | A finished narrative to paste |
| Redaction | A note that names were removed | A copy handed to the client |
Where the example stops
This page is the training shape. It is not how you lodge, and it is not a decision that a particular listing is suspicious. Lodgement principles are on the suspicious matter report page.
FreeAML does not submit reports and does not store a sample narrative for you to reuse. The agency keeps its own reporting channel.
What the client pays
On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. Training on a redacted example is not a customer check, and it is not a report FreeAML lodges for the agency. Confirm the live amounts on FreeAML pricing. FreeAML does not lodge a suspicious matter report, tell you whether a file is suspicious, or draft the words you send.
📚 Related Resources
Real Estate AML Toolkit →
Complete compliance toolkit for property agents.
Real Estate AML Guide →
Everything agents need to know about Tranche 2.
Free KYC Check →
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Free AML Program →
Board-ready AML/CTF Program template. All 10 AUSTRAC sections included.
Risk Assessment Generator →
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Free AML Training →
Online courses for staff. CPD-certified certificates included.
Frequently Asked Questions
The program says when a matter is reported. The example does not.
The firm suite is A$0. The client pays any verification the program requires. Reporting is the firm's own obligation.
Open the Tranche 2 guideQuestions: team@freeaml.com.au