What not to put in an email about a suspicion

People search “tipping off email examples” when a two-partner firm wants sample wording for a client email and that wording would reveal a suspicion. Checked against AUSTRAC’s tipping-off page on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. What not to say to a client at all is tipping off. How a report is filed is the suspicious matter report for Tranche 2. The sector map is /tranche-2.

Categories that stay out of the client thread

People search for examples because they want sentences they can paste. Pasted sentences are how a suspicion reaches the client. This page will not write those sentences, and it will not write softer sentences whose job is to hide the same fact. The safe description is by category; if a sentence exists to disclose a suspicion, a report, the grounds, or a warning to restructure the matter, it does not belong in email to the client or to an agent who will forward it.

Internal discussion has its own access problem. An email to a colleague can be forwarded, printed, or left on a shared matter. Follow the firm’s procedure for who may see a suspicion. Do not treat a full inbox as a confidential room; this page still will not draft that internal note.

• No suspicion. Do not write that the firm is suspicious, uncomfortable, or considering a report.
• No report. Do not write that a report was made, will be made, or was considered.
• No grounds. Do not set out the facts that caused the concern in a message the client can read.
• No coaching. Do not ask the client to change, delay, or explain the matter so that it looks ordinary.

Channel is not a workaround

Where the email page stops

This page is a list of categories to keep out of email. It is not a set of sample emails, and it is not the spoken tipping-off rule or the filing steps. Those are tipping off and the suspicious matter report for Tranche 2.

What the client pays

On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. The firm suite does not include a draft, a send, or a review of any email about a suspicion. Confirm the live amounts on FreeAML pricing. FreeAML does not draft an email about a suspicion or supply wording that hides one.

Frequently Asked Questions