Dual running two AML tools during a switch
Dual running two AML tools is a short overlap while you switch, and one program still governs. Two links to the same client is a mess, not a safety net.
Quick answer
Name the date the new record becomes the file staff follow, and until that date say which system is primary. Do not email the client two links and hope the paid one is the right one. The old archive stays only as far as your record-keeping rule requires, and the firm suite does not import another vendor's judgements. The client pays the check you actually send.
People search “switching AML software Australia” when a firm is mid-switch and both tools are open on the same settlement. Checked against AUSTRAC's AML/CTF program overview on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. Leaving one named product is discussed on an easyAML alternative. The sector map is /tranche-2.
One program, one primary record
Switching AML software Australia is an operations job that firms treat as a product job. The program the firm approved does not change because a second login exists. Staff need a written line: until this date, this system is the file; after this date, the other one is. Without that line, the settlement follows whichever screen was left open.
The client should receive one link for one check. Two emails mean two payments and two results, and nobody has said which result the program relies on. FreeAML will not choose for you, and it will not ingest the old vendor's risk scores as if they were yours.
- Name the primary. Write which system staff follow this week. Two open browsers are not a policy.
- Send one link. The client completes one check. A second link is a second charge and a second argument.
- Keep the archive on purpose. Hold what your record-keeping rule requires. Do not assume the new tool imported the judgement.
- Pick the cut-over before the next settlement. A gap with no result, and a booking the next morning, is the failure mode.
What dual running is allowed to be
A sorting aid for a week when two tools are both switched on. This table does not reproduce AUSTRAC's program overview.
| During the switch | The rule | The mess |
|---|---|---|
| Two logins | One program still governs | Staff follow whichever screen is open |
| Two links to one client | Send one | The client pays twice and you have no primary result |
| The old archive | Keep what the record-keeping rule requires | Assuming the new tool imported the judgement |
| The cancel date | Name when the new record is the file | A gap, then a settlement |
Where the switching page stops
This page is the overlap. It is not a feature-by-feature comparison. That kind of note sits on FreeAML compared with easyAML. This page does not move your program into a login.
What the client pays
On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. Migrating another vendor's archive is not included in the firm suite. Confirm the live amounts on FreeAML pricing. FreeAML does not import another vendor's archive, or decide which of two results is your record.
📚 Related Resources
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Frequently Asked Questions
One link during the switch.
The firm suite is A$0. The client pays the check you send. A second tool does not create a second firm fee, and it should not create a second client charge by accident.
View pricingQuestions: team@freeaml.com.au