New starter checklist: training before they open a file
A new starter opens a file only after induction. They need to know the program exists, who the compliance officer is, and what they must not tell a client.
Quick answer
Do the induction on day one, before matter software access. Show them where the program is, who can pause a designated service, and that a suspicious matter is not a client conversation. This page is the order of that induction. It is not a training course, and it does not give words to use with a client; AUSTRAC’s training page is the official source.
People search “new staff AML induction checklist” when a new receptionist can open a matter on day one, before anyone has shown them the program. Checked against AUSTRAC’s AML/CTF training page on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. Training for people who are not specialists is AML training for non-specialist staff. The course-shaped page is AML/CTF training. The sector map is /tranche-2.
Access after the induction, not before
A new staff AML induction checklist is a gate on the practice software. If a receptionist can open a matter before anyone has said the words designated service, the firm has trained them by accident. The accident will be a client conversation about something that should have stayed with the compliance officer. Day one is the program, the officer’s name, and the rule that you do not tell a client a report is being considered.
This page sets that order. It does not certify anyone, and it does not replace AUSTRAC’s training guidance, which it does not reproduce. Non-specialist training has its own article. A course page is a different shape again; the checklist here is short because a starter will not absorb a manual before lunch; it is not short because the duties are optional.
- Program before login. They know where the program is kept and who approved it. A shared drive they cannot find is not induction.
- Officer’s name. They can say who pauses a designated service. They do not guess it is whoever is at the desk.
- No client talk about a report. State the ban. Do not hand them sample sentences. The tipping-off page is not homework you rewrite.
- Checks are links, not favours. They learn the firm emails the client a link and the client pays. They do not collect identity documents into a personal inbox.
Day-one items
Induction before the first file. This table does not reproduce AUSTRAC’s training guidance.
| Item | Done when | Not done when |
|---|---|---|
| Where the program is | They can open the current version | They are told it is in the office somewhere |
| Who the officer is | They can name the person and the cover | They have a job title with no name |
| What they must not tell a client | They know a report is not a client topic | They have a script for explaining one |
| How a check is sent | They know the firm emails a link and the client pays | They photograph documents onto a private account |
Where this page stops
This page is the order of induction. It is not the training library. Free material already on the site is free AML training in Australia.
What the client pays
On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. Staff induction is not included in the firm suite and is not a client check. Confirm the live amounts on FreeAML pricing. FreeAML does not induct your staff or certify that training is complete.
📚 Related Resources
Free KYC Check →
Verify customer identity in 60 seconds. Government ID + AML screening.
Free AML Program →
Board-ready AML/CTF Program template. All 10 AUSTRAC sections included.
Risk Assessment Generator →
AI-powered ML/TF risk assessment. 20-page compliant report in 5 minutes.
Free AML Training →
Online courses for staff. CPD-certified certificates included.
AUSTRAC Reporting Tools →
File SMRs, TTRs, IFTIs directly to AUSTRAC. Pre-filled forms.
Frequently Asked Questions
Train the starter. The client still pays the check.
The firm suite is A$0. The client pays KYC or KYB. Induction is the firm’s job.
Open the Tranche 2 guideQuestions: team@freeaml.com.au