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Compliance
October 4, 20269 min read

Franchise group: reporting group or each office enrols

A franchise agreement does not create an AUSTRAC reporting group. Each office that provides a designated service looks at enrolment unless a reporting group is actually formed.

Quick answer

Head office marketing does not enrol franchisees, and a franchise AML reporting group exists only if the businesses form one under AUSTRAC’s rules and the formation is real, not a clause in the franchise manual. Until that happens, each franchisee that provides a designated service asks the enrolment question on its own business. This page does not form the group, and the firm suite is A$0. The client pays checks at the office whose program requires them.

People search “franchise AML reporting group” when a franchisor tells franchisees that head office has enrolled the brand, so the local office can stop. Checked against AUSTRAC’s page on forming reporting groups on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. What a reporting group is between related entities is reporting groups and related entities. Enrolment for a single business is the AUSTRAC enrolment guide. The sector map is /tranche-2.

The brand is not the group

A real estate franchise looks like one business to a vendor and like many businesses to AUSTRAC, and each franchisee usually has its own ABN, its own trust account, and its own sales. A reporting group is a specific arrangement in the regime, formed the way AUSTRAC describes. The franchise agreement, the brand standards, and a shared intranet are not that formation. This page does not reproduce the forming-groups guidance and does not tell a network that it qualifies.

Until a group exists, the local office that provides a designated service is the business that looks at enrolment. Head office looks at enrolment too if head office itself provides a designated service, rather than only licensing a name. One does not cover the other by optimism.

  • Read who provides the service. The office that takes the listing and deals with the buyer is the usual starting point, not the brand on the jacket.
  • Do not treat the manual as formation. A clause that says head office handles compliance is a contract between franchisor and franchisee. It is not an AUSTRAC reporting group.
  • Head office can still have its own duty. If head office provides a designated service, head office has its own question, separate from the offices.
  • Write the answer per business. A shared slide called group policy is not an enrolment and not a formed group.

Brand, office, and a formed group

The sector obligations for an agency, group or not, are real estate AML compliance. This page stays with the franchise structure question.

A sorting aid for a franchised agency network. This table does not reproduce AUSTRAC’s reporting-group guidance.

What you haveWhat it isWhat it is not
Franchise agreementA private contractA reporting group
Each office providing a designated serviceIts own enrolment questionCovered by head office automatically
A reporting group actually formedThe arrangement AUSTRAC’s rules describeA logo and a shared email domain
Head office that only licenses the brandPossibly not a designated-service providerAutomatically the reporting entity for every office

Where the franchise page stops

This page is why a brand is not a reporting group. It is not the formation procedure and it is not a single office’s enrolment form. FreeAML does not form the group or enrol the offices.

What the client pays

On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. A group arrangement does not merge customer checks into one firm invoice, and each check the program requires is still client-pays. Confirm the live amounts on FreeAML pricing. FreeAML does not form your reporting group or enrol a franchisee.

Frequently Asked Questions

Ask the question at the office that provides the service.

The firm suite is A$0. The client pays the check. Forming a reporting group is the businesses’ step with AUSTRAC, not a software setting.

Open the Tranche 2 guide

Questions: team@freeaml.com.au