AML software for real estate agencies, not bank monitoring
AML software for real estate is a check on the customers of a brokering, not a bank monitor on the trust account.
Quick answer
AML software for real estate agencies is customer due diligence on the customers of a brokering engagement. It is not bank-style monitoring of every account that touches a deposit. FreeAML’s firm suite is A$0. The check is client-pays, which fits a disbursement the agency already discloses better than a subscription the agency absorbs.
A search for “aml software for real estate” usually returns a platform built for a bank’s monitoring team, then a price for a seat. An agency is not that team. The designated service is brokering the sale, purchase, or transfer of real estate. Checked against AUSTRAC’s real estate designated services on 2 October 2026. This is general information, not legal advice. This page does not reproduce that table. The sector map is /tranche-2. Who you check, and when, is AML for real estate agents: who does CDD.
An agency file is not a bank monitor
Banks monitor flows because that is their designated world. An agency’s program asks who the seller is, who the buyer is, and whether this brokering needs a check before the relationship proceeds. Transaction monitoring, in the sense of watching an account over time, is a different article: transaction monitoring. Do not buy that product because the word AML appeared in a software list.
Buyer split for an agency. Confirm the designated service on AUSTRAC’s real estate page before you treat a listing as in scope.
| What the pitch is selling | Who it is built for | What an agency usually needs instead |
|---|---|---|
| Continuous monitoring of account activity | A reporting entity whose service is the account | Customer due diligence on the seller and the buyer of the brokering |
| A rules engine over every dollar in and out | A bank or a remitter with a monitoring program | A record of the check on this listing, kept with the file |
| A monthly seat, whether or not you list anything | A firm that wants software on the balance sheet all year | A check on the file that needs one, priced as a disbursement |
| One shared customer for both agencies | A picture that does not match the retainers | Each reporting entity applies the test to its own seller and buyer |
AUSTRAC’s words are seller and buyer. Each agency applies that to its own retainer. The two offices do not share one file by default. Who those people are, when the other side has its own agent, is who is the customer on a real estate sale. A wider compliance map for the sector is real estate AML compliance.
Client-pays fits fee disclosure
Agencies already disclose searches and disbursements on a listing authority or a buyer agreement. A check the client pays can sit in that same conversation: a named disbursement, for a named verification, on this file. A subscription the agency absorbs is a practice cost. Recovering it later inside commission, or inside a vague admin fee, is a harder disclosure. Client-pays does not make the charge a government fee. Say what it is. The note on that conversation is charging the client for an AML check, and the commercial version is client-pays KYC.
- A quiet month. A seat you cannot drop is still there when the agency lists nothing. An A$0 firm suite does not multiply by the empty weeks.
- A busy listing. The check attaches to the seller or the buyer the program names. The firm sends the request by email. The client completes it.
- What not to promise. The software does not decide that brokering has started, does not monitor the trust account, and does not lodge a report for the agency.
Where FreeAML fits an agency
The FreeAML firm suite is A$0. It holds the customer file for the listings that need one. When the program requires a verification, the firm emails the request and the check is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Confirm the live amounts on FreeAML pricing before you put a figure in an agency agreement. What the check covers for an agent is AML checks for real estate agents. The path to send one is /aml-check.
FreeAML does not watch account activity, does not decide the designated service, does not enrol the agency, and does not replace austrac.gov.au. If a vendor is offering bank-style monitoring as the whole of agency AML, ask which customers of which brokering the product actually checks, and who pays that check.
📚 Related Resources
Real Estate AML Toolkit →
Complete compliance toolkit for property agents.
Real Estate AML Guide →
Everything agents need to know about Tranche 2.
Free KYC Check →
Verify customer identity in 60 seconds. Government ID + AML screening.
Free AML Program →
Board-ready AML/CTF Program template. All 10 AUSTRAC sections included.
Risk Assessment Generator →
AI-powered ML/TF risk assessment. 20-page compliant report in 5 minutes.
Free AML Training →
Online courses for staff. CPD-certified certificates included.
Frequently Asked Questions
Disclose a client-pays check. Skip the seat.
The firm suite is A$0. The agency emails the request. The client completes the check. It is not bank monitoring.
View pricingQuestions: team@freeaml.com.au