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October 4, 20269 min read

12-month AML software lock-in: questions before you sign

An AML software contract term in Australia is a deal with a vendor. AUSTRAC does not require a 12-month lock-in, and ask how you leave, who keeps the records, and who pays each check before you sign.

Quick answer

Read the term, the notice period, and what happens to customer records if you stop. Ask whether each check is client-pays or a bundle the firm must buy upfront. A lock-in does not approve your program and does not enrol you. On FreeAML the firm suite is A$0 and the client pays the check, so the question is the check rather than a seat for a year.

People search “AML software contract term Australia” when a principal has a 12-month order form on the desk and is about to sign it between appointments. Checked against AUSTRAC's obligations and compliance page on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. How client-pays billing works is pay-as-you-go AML and KYC. What firms spend, without a lock-in pitch, is AML compliance cost. The sector map is /tranche-2.

Questions before the signature

A 12-month AML software lock-in feels like compliance because the product is about compliance. It is still a contract. The AML software contract term in Australia that matters on signature day is the notice you must give, the fees that keep running if you stop using it, and whether customer records are yours to take.

Ask those questions of easyAML, AML Guard, or any other vendor in the same words. This page does not restate their prices. Their public pricing notes are separate pages. Price is not the only term that bites.

  • Term and notice. How many months, and what you must do to leave at the end or earlier.
  • Who pays the check. A seat for the firm is a different shape from a link the client pays.
  • Records if you leave. Can you export the file notes, and in what form.
  • What the contract does not do. It does not enrol you, approve the program, or appoint the compliance officer.

Lock-in against the obligation

AUSTRAC's obligation is the program, the due diligence, and the reports. None of those is a 12-month software clause. A firm can meet the obligation on a short arrangement or a long one. The clause you sign should be a choice you can explain, not a default on the last page.

What to read on a 12-month order form. This table does not reproduce any vendor contract or AUSTRAC's obligations page.

ClauseThe questionA weak answer
TermWhen does it actually end?It auto-renews, and nobody diarised it
ChecksDoes the client pay, or did we buy a bundle?Unlimited, with a fair-use line nobody read
RecordsWhat can we export if we leave?The record lives only in their login
ScopeDoes this replace the program?The order form says compliance included

Where the contract page stops

This page is the questions. It is not a review of your draft, and it is not a price table for other products. The easyAML public note is easyAML pricing.

FreeAML's own shape is client-pays with a firm suite at A$0. That is pay-as-you-go AML and KYC, not a promise about another company's term.

What the client pays

On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. FreeAML does not sell a 12-month software term, so a lock-in question is about someone else's contract, not about the firm suite. Confirm the live amounts on FreeAML pricing. FreeAML does not review the contract, hold the records if you leave another vendor, or enrol the firm.

Frequently Asked Questions

No annual term on the firm suite. The client pays the check.

The firm suite is A$0. The firm emails the client a link. The client pays A$20 for KYC or A$40 for KYB.

View pricing

Questions: team@freeaml.com.au