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Compliance
October 4, 20269 min read

QLS AML FAQ: questions Queensland solicitors ask

A QLS AML FAQ collects questions Queensland solicitors ask. It does not become the firm’s AML/CTF program.

Quick answer

Read the society FAQ as a list of questions, then answer them from your own program and from AUSTRAC’s professional designated services guidance. A New South Wales society page is a different audience, and this page does not copy any society FAQ. The firm suite is A$0, and the client pays a check the program actually requires.

People search “QLS AML FAQ” when a two-partner firm in Queensland treats a downloaded FAQ as if the society had approved the firm’s program. Checked against AUSTRAC’s professional designated services page on 4 October 2026. This is general information, not legal advice. This page does not reproduce that guidance. The New South Wales society page is a different jurisdiction, on the Law Society NSW AML note. What a law firm check is for sits on AML checks for lawyers. The sector map is /tranche-2.

A FAQ is a pile of questions

Queensland solicitors ask practical questions: which matters are in scope, who the customer is, what to tell the client, and what to do if a notice arrives. A QLS AML FAQ is one place those questions are gathered for that profession in that state. It is an explainer from the society. It is not your risk assessment and it is not senior-manager approval.

AUSTRAC’s professional designated services page is the regulator’s description of the services. This page does not reproduce either document. A two-partner firm still writes the answers that match the work it actually does, then approves them.

  • Keep the society and the regulator apart. The FAQ helps you notice the question. The designated-service description and your program decide the answer for your files.
  • Do not import another state’s note. A New South Wales society page is written for a different membership. Use it only as a reminder that societies publish their own material.
  • Approval is still yours. A printed FAQ in the library does not show that the partners adopted a program. The approval line needs a date and a name.
  • A question about a check is not the check. Once the program says this matter needs verification, the firm emails the client a link. The FAQ does not run that step.

Where each Queensland question goes

Sort the question before you draft a new memo. Most of them already have a home. A fresh memo that restates a FAQ is how the firm ends up with two answers.

A home for questions a Queensland firm actually asks. This table does not reproduce a QLS FAQ or AUSTRAC’s service list.

Question on the tableWhere it belongsWhat it is not
Is this matter a designated service?Your program, read against the professional services guidanceA sentence copied from a FAQ into the engagement letter
Who is the customer?The customer rule in your programWhoever sent the first email
What may we tell the client?Your program’s client-communication line, kept separate from any reportA script invented on the day
A notice has arrivedThe partners and the firm’s own lawyers, on that noticeA software login

Where the Queensland FAQ page stops

This page sorts the questions. It is not a New South Wales society note and it is not the product page for a law-firm check. Those are the Law Society NSW AML note and AML checks for lawyers.

What the client pays

On FreeAML the firm suite is A$0. The firm emails the client a link. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Use KYB when the customer is a company or a trust. Reading a society FAQ is not included in the firm suite, and the suite does not adopt a program for a Queensland partnership. Confirm the live amounts on FreeAML pricing. FreeAML does not answer a law society FAQ for your firm or adopt your program.

Frequently Asked Questions

Put the Queensland questions into your own program.

The firm suite is A$0. The client pays when the approved program requires a check. A FAQ is not that approval.

Open the Tranche 2 guide

Questions: team@freeaml.com.au