InfoTrack Compliance Centre: free platform, pay per search

This page is about the Compliance Centre’s pricing shape: no platform fee, pay per search. Whether to keep a conveyancing search stack at all is a different article, linked below. AML here means anti-money laundering.

What “complimentary” covers

Checked on 2 October 2026, InfoTrack’s Compliance Centre says there are no subscriptions or additional platform fees. You pay for the searches you conduct, and those searches can be disbursed. The same table appears on the accounting Compliance Centre page. InfoTrack does not publish a unit price for those searches there.

The onboarding and identity page says packages are fixed price and tells you to ask InfoTrack for the current figure. Do not invent that figure from a brochure or a forum. If the order form prices a bundle, put that bundle next to a single client-pays check. This article will not guess the search price.

What you are logging into

InfoTrack describes the Centre as the place a firm enrols, builds a program, trains staff, runs personnel due diligence, onboards customers, generates a risk report, and prepares suspicious-matter, threshold, and annual compliance reports. They say records are kept in an activity log for seven years. They name lawyers, conveyancers, accountants, and real estate agents using Securexchange as the audience, and they describe the workflow as sitting inside the practice system you already use.

That is a broad platform claim. The pricing fact is narrower. The shell is complimentary. The customer check, the entity search, the beneficial-owner search, and ongoing screening are the lines that can still land on a bill. A “no fee” source-of-funds workflow does not make the identity search free.

How a small firm should read the bill

1. Confirm there is no seat and no lock-in on the order form, not only on the marketing page.
2. Ask for the current pay-per-use price for an individual, for an organisation or trust, and for ongoing monitoring.
3. Ask what the one-off staff onboarding fee is, and which roles it covers.
4. Separate searches you already order (titles, plans, extracts) from the AML check, so a busy settlement does not hide the compliance disbursement.
5. Decide who pays the disbursement. InfoTrack says searches can be disbursed. That is a firm choice, not a rule that the client must pay.

FreeAML beside the same work

FreeAML’s firm suite is A$0. There is no search platform to subscribe to, and no per-search meter published as a bundle with titles and plans. Verification is client-pays: FreeAML emails the customer a link and the customer pays for their check. The firm’s cash cost of that verification is A$0 when the customer pays. Current prices are on FreeAML pricing.

Keep InfoTrack if the firm already runs matters there and wants the program, training, and reporting in that login, and you are comfortable paying per search once you have the dollar. Use a client-pays check if the only gap is customer due diligence evidence. Many firms can keep a search tool and still send the AML check elsewhere. Tranche 2 does not require the check to live inside the search stack.

This page versus the alternative guide

InfoTrack AML pricing — FreeAML alternative asks whether you need the conveyancing bundle at all. It does not walk the Compliance Centre fee table. Use this page for “free platform, pay per search”. Use that page when the question is whether to leave the search product. Re-check InfoTrack’s site when you buy. The table labels can move, and the missing dollar still has to come from them.

Frequently Asked Questions