What the client actually fills in on an AML form

People search “aml form” and land on a clinic. Acute myeloid leukaemia, sometimes spelled leukemia, has its own paperwork. This page is the other AML: anti-money laundering, on a customer file. AUSTRAC’s overview of initial customer due diligence is the source for what the firm must establish. Checked on 2 October 2026. This is general information, not legal advice. This page does not reproduce that overview. Whether the matter is in the regime is /tranche-2.

This search is not a hospital form

A medical AML form belongs to a treating team. It asks about a disease. Nothing on this page is for that. If you are looking for a consent form, a pathology request, or a treatment record, close this tab and use the clinic’s document. The rest of this page is for a law practice, an accounting practice, a conveyancer, or an agency that has been told to “get an AML form signed”.

That instruction is usually loose. There is no single AUSTRAC form the client signs that finishes customer due diligence. The client fills in the information the check needs. The firm still decides that the service is in, keeps the program, and writes the file note. A signature on a blank PDF is not the obligation.

What the client fills in

The client completes the request the firm emails. They do not design the questions. The split below is who answers, not a field list copied from AUSTRAC. The customer-type guides stay on austrac.gov.au. What a professional firm collects, and why that is not a bank refresh, is KYC verification in Australia.

The order of jobs on a new matter, including which step is this form, is the customer due diligence checklist. That list is the firm’s sequence. This page is only the part the client fills in. A photo of a licence can support identity. It does not, by itself, establish who owns the company. That split is VOI versus customer due diligence.

What the client does not fill in

• The designated service. Whether this file is in is the firm’s question. The client does not tick themselves into the regime.
• The program. The written program, the risk assessment, and who the compliance officer is stay inside the firm. A client form is not that document.
• Enrolment. Enrolment is the firm’s application on AUSTRAC’s site. The client cannot lodge it.
• A suspicious matter. What you do not tell the client, if you are considering a report, is a different rule. Do not put that question on the form.

A person and a company are not the same form

A personal check is KYC. A company or a trust is KYB. Using the personal form for an entity leaves the ownership question blank. Which path is which is KYB versus personal KYC. Who you then identify behind a company is the beneficial owner of a company. When you collect this at the start, and what you still do later, is AUSTRAC customer due diligence: initial versus ongoing.

The firm emails the link. The client pays the check.

The FreeAML firm suite is A$0. The firm emails the client a link. The client fills in the check. Verification is client-pays. On the public list a personal KYC check is A$20 and a company or trust KYB check is A$40. Confirm the live amounts on FreeAML pricing. FreeAML does not decide that the matter is a designated service, and it does not enrol the firm. Do not ask the client to send identity documents to a shared inbox.

Frequently Asked Questions