KYC Check Australia: Everything You Need to Know in 2026
Complete KYC guide for Australian businesses. What is KYC, who needs it, how to do it, cost comparison, and FreeAML vs alternatives. Updated for Tranche 2 compliance.
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What is a KYC check?
KYC (Know Your Customer) is the process of verifying the identity of your customers before providing them with services. It's a cornerstone of Australia's Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) framework.
A KYC check ensures:
- The customer is who they claim to be
- Their identity documents are genuine (not forged or stolen)
- They are not on sanctions lists or involved in financial crime
- You can download a CDD report for your file
In Australia, KYC is mandated by the AML/CTF Act 2006. From July 1, 2026, Tranche 2 businesses (real estate agents, accountants, lawyers, jewellers, etc.) must perform KYC checks on all clients.
Who needs to perform KYC checks?
Currently, banks, financial institutions, and remittance providers (Tranche 1) must perform KYC. From July 1, 2026, these Tranche 2 businesses must also comply:
- Real estate agents: Brokering a sale, purchase or transfer. Ordinary leasing and property management are generally outside Tranche 2.
- Accountants and tax agents: Tax preparation, financial advisory, and audit services
- Lawyers and conveyancers: Legal services, settlements, and trust account management
- Jewellers and high-value dealers: Transactions over $10,000 (includes car dealers, art dealers, precious metals)
- Trust and company service providers: Establishing trusts/companies, acting as nominee directors
There are no exemptions based on business size or transaction value. If you provide designated services, you must perform KYC.
How to perform a KYC check in Australia
A compliant KYC check in Australia involves three layers of verification:
1. Document verification
Validate the customer's government-issued ID using official databases. Acceptable documents:
- Australian driver's licence (validated via state transport authorities)
- Australian passport (validated via Department of Foreign Affairs)
- Medicare card (validated via Services Australia)
For entities (companies, trusts, SMSFs), verify:
- ACN/ABN registration via ASIC
- Business structure and ownership details
- All beneficial owners (people with 25%+ ownership or control)
2. Biometric verification
Capture a selfie and perform a liveness check to confirm the person physically matches their ID photo. Liveness detection prevents fraud using:
- Anti-spoofing technology (detects photos, videos, and deepfakes)
- 3D depth mapping (ensures the face is real, not a screen)
- Movement analysis (random prompts like blinking or turning head)
3. AML screening
Check the customer against global watchlists:
- Sanctions lists: UN, US OFAC, EU, Australian sanctions
- PEP databases: Politically Exposed Persons (government officials, public figures)
- Criminal watchlists: Financial crime databases, terrorism financing lists
If a customer appears on any watchlist, you must assess the risk and may need to file a Suspicious Matter Report (SMR) with AUSTRAC.
KYC cost comparison in Australia
KYC pricing varies dramatically. Here's how FreeAML compares to alternatives:
| Provider | Individual | Entity | Subscription |
|---|---|---|---|
| FreeAML | $20 | $40 (+$20/UBO) | None |
| Australia Post VOI | $49 | N/A | None |
| easyAML | $20 | $40 | $179/month |
| First AML | Custom | Custom | Enterprise |
Why FreeAML is different
FreeAML vs alternatives
FreeAML vs Australia Post VOI
Australia Post offers in-person Verification of Identity (VOI) services at $49 per check. While widely trusted, it has significant limitations:
- In-person only: Customer must visit a Post Office during business hours
- Slow: Can take several days for the certificate to be issued
- No biometric verification: Just photocopies and manual checks
- No entity verification: Only works for individuals
Verdict: FreeAML is faster ($20 vs $49), remote (no office visit), and includes biometric liveness checks that Australia Post doesn't offer.
FreeAML vs easyAML
easyAML requires a $179/month subscription plus per-check fees. While feature-rich, it's expensive for low-volume users:
- Subscription required: $179/month minimum even if you don't verify anyone
- Contract lock-in: Annual contracts with termination fees
- Complex setup: Onboarding can take weeks
Verdict: FreeAML is better for low-to-medium volume businesses. No subscription means you only pay when you actually verify clients.
FreeAML vs First AML
First AML targets enterprise clients with custom pricing. Great for high-volume businesses but overkill for most:
- Enterprise pricing: Custom quotes, often requires negotiation
- Long onboarding: Months of setup and integration
- Designed for banks: Feature set more complex than most businesses need
Verdict: FreeAML is a full platform for Tranche 2 customer due diligence at any size, up to enterprise. You pay $0. Your client pays the check, and you can add a service charge.
Real-world KYC examples
Example 1: Real estate agent verifying a buyer
A buyer wants to make an offer on a $800,000 property. The agent sends them an FreeAML verification link. The buyer:
- Opens the link
- Scans their driver's licence
- Takes a selfie with liveness check
- Submits (takes 90 seconds)
The agent receives a CDD report within 2 minutes. Total cost: $20. The buyer is verified and the offer proceeds.
Example 2: Accountant verifying a new client
An accountant onboards a new client who wants tax filing services. Using FreeAML's client-pays option:
- Accountant sends verification link with client-pays enabled
- Client pays $20 at verification
- Accountant pays $5 when your client completes it
Result: Client is verified, accountant only pays $5, and compliance is immediate.
Example 3: Lawyer verifying an entity
A lawyer is handling a property settlement for a company. The lawyer uses FreeAML to verify:
- The company (ACN verification via ASIC)
- The two beneficial owners (50% ownership each)
Cost: $40 for entity + $20 per beneficial owner. All three verifications completed remotely. Full CDD report delivered in under 10 minutes.
Common KYC mistakes to avoid
Mistake 1: Verifying after the transaction
Wrong: Signing the contract first, then asking for ID.
Right: Verify identity BEFORE providing the designated service. AUSTRAC is clear: post-transaction verification is not compliant.
Mistake 2: Accepting photocopies without verification
Wrong: Customer emails a photo of their driver's licence.
Right: Use biometric verification with liveness checks. Photocopies can be forged or stolen.
Mistake 3: Reusing old verifications
Wrong: Using a 2-year-old verification for a new transaction.
Right: Perform a fresh KYC check for each designated service or transaction.
Mistake 4: Not verifying beneficial owners
Wrong: Only verifying the company, not the people who own/control it.
Right: For entities, verify all beneficial owners (25%+ ownership or control).
Frequently asked questions
Conclusion
KYC compliance is no longer optional for Australian businesses. With Tranche 2 commencing July 1, 2026, real estate agents, accountants, lawyers, and jewellers must implement robust KYC processes immediately.
The key is choosing a KYC solution that's fast, affordable, and compliant. FreeAML delivers all three:
- Fast: 60-second verification, not days
- Affordable: From $20 per check, no subscription
- Compliant: CDD reports for your file, with order history you can export
Start verifying today. No signup required.
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